This policy explains what information this website collects, how it's used, and the choices you have. If you have a question about it, call or email me. My contact information is at the bottom of this page.
Who we are
This website is run by Kelly Kleffner, a REALTOR® with RE/MAX Jefferson City in Jefferson City, Missouri. In this policy, "we," "us," and "our" mean Kelly Kleffner. Each RE/MAX office is independently owned and operated.
Information we collect
Information you give us. When you fill out a form on this site, such as the Home Value form or the Contact form, we collect what you enter. That can include:
- Your name, phone number, and email address
- A property address and details about the home, like bedrooms, bathrooms, square feet, and features
- Your timeline for buying or selling
- Any message you send us
- Whether you agreed to receive text messages
Information collected automatically. When you visit the site, our website platform may collect basic technical information, like your browser type, device, IP address, the pages you view, and how you got to the site. This is done with cookies and similar tools.
How we use your information
- To answer your questions and get back to you
- To prepare a home value estimate or market analysis you asked for
- To send you information about buying or selling a home that you asked for
- To send you emails and, if you agreed, text messages
- To keep records of our conversations in our customer management system
- To understand how people use this site and make it better
- To follow the law and real estate licensing rules
Text messages
If you check the box to receive text messages, you agree that Kelly Kleffner, RE/MAX Jefferson City, may send texts to the number you provided about your real estate questions and services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help. Agreeing to receive texts is not a condition of buying any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. This does not include the service providers that help us send messages, who may only use it to deliver them.
How we share information
We do not sell your personal information. We share it only in these cases:
- Service providers that help us run this site, our customer management system, and our email and text messaging. They may use your information only to provide their service to us.
- Our brokerage, RE/MAX Jefferson City, when needed for licensing, recordkeeping, or a transaction you're part of.
- People involved in your transaction, such as a lender, title company, inspector, or the other agent, only when you ask us to or when it's needed to complete your purchase or sale.
- When the law requires it, such as a court order, or to protect our rights or someone's safety.
Cookies
Cookies are small files a website saves in your browser. Our website platform uses them to make the site work and to understand how people use it. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do.
Links to other websites
This site links to other websites, like the RE/MAX Jefferson City home search. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
How long we keep information
We keep your information for as long as we need it to help you, and as long as real estate laws and brokerage rules require us to keep records.
How we protect information
We use reasonable steps to protect your information, including secure, password protected systems. No website or system is perfectly secure, so we can't promise that information will never be accessed without permission.
Your choices
- Reply STOP to any text to stop texts.
- Click "unsubscribe" in any email to stop marketing emails.
- Contact us to ask what information we have about you, to correct it, or to ask us to delete it. We'll do so unless the law or brokerage rules require us to keep it.
Children
This site is not meant for children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.
Contact us
Kelly Kleffner, REALTOR®
RE/MAX Jefferson City
2316 St Mary's Blvd Ste 200
Jefferson City, MO 65109
Cell: 573-761-3422
Office: 573-761-3400
Email: [email protected]